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Rockhill Tenants Collective

Residents of the Rockhill apartments in Montreal

Issues

Key Issues
Cleanliness
The damaged or dirty condition of some common areas in Rockhill poses a daily nuisance for all tenants. The well-known "broken windows" effect suggests that neglect in appearance can lead to increased vandalism and social problems, emphasizing the importance of promptly addressing these issues to maintain a livable environment for tenants' well-being.
Security
Concern of tenants following several incidents; disrepair and lack of presence of authorities encourage vandalism and harassment of tenants
Communications
The tenants are often surprised by a lack of advance notice regarding maintenance work, and they have difficulty getting responses to their maintenance requests or phone messages.
Individual Problems
30 May 2024
New
Important
Progressive Destruction of the Landscaping
Quality of LifeQuality of ServiceBuilding Exterior
27 May 2024
New
Critical
Incident Report - Fire of April 30 2024
Fire AlarmSecurityCleanliness
14 April 2024
New
Important
Decimated Flower Beds and Grass: Mud Everywhere
Quality of LifeQuality of ServiceCleanlinessBuilding Exterior
13 April 2024
New
Important
Security Service Not Properly Supported by the Administration
Quality of ServiceQuality of LifeSecurity
13 April 2024
New
Important
Door Frame of Building "A" Looks Damaged and Run Down
Building ExteriorCleanlinessRenovation WorkQuality of Service
11 April 2024
New
Critical
New Garage Door Frequently Broken Down
GarageManagement of WorkQuality of ServiceSecurityRenovation Work
26 March 2024
New
Prevention
Dangerous black ice on the premises in the early morning
Building ExteriorDangerous Area
09 March 2024
New
Important
Toxic Fumes in Building F
Quality of ServiceOdorsManagement of WorkCleanlinessRenovation Work
22 February 2024
New
Important
Surroundings of the Building Neglected
Building ExteriorObstaclesQuality of LifeCleanliness
05 February 2024
New
Important
The Braille Numbers in the Eleverator Are Broken for a Long Time
Building AccessibilityVandalismQuality of LifeElevators
14 January 2024
New
Important
Pool and change rooms: rules not enforced or not sufficient
PoolCleanlinessSecurity
14 January 2024
New
Important
Fire Alarm on the 1st of Jan: Concerns
CommunicationsSecurityFire AlarmQuality of Service
16 December 2023
New
Important
Rent Café not Considered Secure by Multiple Tenants
Quality of ServiceSecurity
17 March 2024
Under review
Important
Alarm inspection in Building B: Numerous Errors
CommunicationsQuality of ServiceManagement of WorkFire AlarmQuality of Life
04 February 2024
Under review
Critical
Inappropriate Legal Notices Sent for Billing Errors
CommunicationsRent CaféQuality of ServiceManagement of Work
04 February 2024
Under review
Important
Numerous electronic equipment not covered
Fire AlarmBuilding EntranceQuality of ServiceSecurity
01 December 2023
In progress
Critical
Broken or Insufficient Lighting Outside
Dangerous AreaQuality of ServiceObstaclesBuilding AccessibilityBuilding Exterior
04 February 2024
Under review
Important
Several broken or worn-out elements in the lobby
Building EntranceCleanlinessQuality of Life
10 December 2023
In progress
Critical
Dangerous Staircases Outside
Dangerous AreaQuality of LifeBuilding Exterior
10 December 2023
In progress
Critical
Vandalism in the Garage
VandalismGarage
05 December 2023
In progress
Important
Lack of Follow-up With Maintenance Requests
Quality of ServiceCommunicationsOdorsPlumbingRent Café
24 November 2023
Unresolved
Critical
Inadequate snow removal
Building ExteriorDangerous AreaSnow Removal
24 November 2023
In progress
Important
Inadequate Communcations and Follow-ups
Quality of ServiceFollow-upsCommunicationsManagement of WorkMeeting With the Administration
24 November 2023
In progress
Important
Surveillance Cameras Not Working
SecurityBuilding EntranceLaundry Room
22 December 2023
Unresolved
Important
Parking: Yellow Lines Faded Around Handicapped Parking Spots
Building AccessibilityQuality of LifeQuality of ServiceParking
05 December 2023
In progress
Important
Uncertainty About Renovations of Balconies
BalconiesNoiseBuilding ExteriorManagement of WorkQuality of LifeQuality of ServiceFollow-upsRenovation Work
24 November 2023
In progress
Important
Some Fire Alarms Are Non-Functional and Covered with Tape
SecurityQuality of ServiceFire Alarm
24 November 2023
In progress
Important
The Entrances to the Building B Lobby and to the Garage are Often Open
SecurityParkingBuilding Entrance
24 November 2023
In progress
Important
No Technician for the Maintenance of Gym Equipment
GymQuality of Service
14 April 2024
Unresolved
Critical
Graffiti on Rockhill Walls Not Removed After More Than a Month
Building ExteriorQuality of LifeCleanlinessSecurity
16 March 2024
Under review
Important
Ongoing Elevator Problems in Multiple Buildings
ElevatorsQuality of ServiceQuality of Life
21 February 2024
In progress
Important
Negotiations with the administration not well organized
CommunicationsQuality of ServiceManagement of Work
21 February 2024
Under review
Important
Emails sent to the administration are not being answered
CommunicationsManagement of WorkQuality of ServiceMeeting With the Administration
05 February 2024
Unresolved
Important
Visitor Parking in front of 4854: no more spaces
Building AccessibilityVisitorsParking
12 January 2024
Unresolved
Important
The car wash station in the garage is unusable and dangerous
Quality of ServiceGaragePlumbingCleanliness
06 December 2023
In progress
Important
Another power failure
Electric PowerQuality of LifeCommunications
01 December 2023
Unresolved
Important
Issues with Exterior Parking
Building AccessibilityImpediments for EmergencyVisitorsParkingBuilding ExteriorQuality of Service
01 December 2023
In progress
Important
Data Privacy Concerns
Quality of ServiceManagement of WorkRent Café
01 December 2023
In progress
Important
Unable to Reach the Security Guard
SecurityQuality of Service
27 November 2023
In progress
Important
Bicycles Blocking the Way Outside of the Building
ObstaclesBicyclesDangerous Area
24 November 2023
In progress
Important
Renaissance Box Often Overflowing and Always Opened
Building EntranceQuality of LifeCleanlinessVisitors
24 November 2023
Unresolved
Critical
Presence of Insects in Many Places
Quality of LifeCleanliness
24 November 2023
In progress
Important
Worn-out Carpeting, Damaged Panelling in the Elevators
ElevatorsCleanlinessQuality of ServiceQuality of LifeVisitorsVandalism
24 November 2023
In progress
Important
Lack of Supervision of Work
Quality of ServiceRenovation WorkManagement of WorkFollow-ups
24 November 2023
In progress
Important
Work on Balconies Without Prior Notice
NoiseBalconiesRenovation WorkManagement of WorkQuality of LifeCommunicationsOdors
24 November 2023
In progress
Important
Window Washing Must Be Completed
Quality of LifeCleanlinessBuilding Exterior
Latest Resolved
20 December 2023
Resolved
Important
Potholes at the Entrance of the Garage
ParkingQuality of Life
01 December 2023
Resolved
Important
Heating is Hard to Control
HeatingQuality of Life
24 November 2023
Resolved
Important
No Cleaning Wipes in the Gym
CleanlinessGymQuality of Service
24 November 2023
Resolved
Important
Lack of Fire Drills
SecurityFire Alarm
Next meeting

Monday 9th of September 2024 at 7 PM

In the hall of building C

(next to the stores)

Contact

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clr-rtc@googlegroups.com

Register with us here!

Resources

Éducaloi - Renting

TAL - Rights and obligations of the lessor (landlord)

TAL - Rights and obligations of the lessee (renter)

The Collective

Affected by the deterioration of the Rockhill Apartments in Montreal, some tenants began meeting in July 2023 to consider ways to address the situation.

From these meetings emerged the Rockhill Tenants Collective, a spontaneous group dedicated to upholding the rights of residents and the heritage value of this once upscale and avant-garde complex.