Pool and change rooms: rules not enforced or not sufficient

It is observed that the pool usage rules are not enforced or should be put in place to improve security and cleanliness

• Some tenants have interacted with non-residents using the toilets, changing rooms, and the pool without considering that these are private facilities paid for by the tenants.
• No access control at the entrance, which allows non-residents to wait for a resident to open the door, then come in after
• Lack of cleanliness: Swimmers with long hair without swim caps, swimmers in T-shirts and shorts,
• Swimmers not showering before entering the water.
• Lockers: some users of the change rooms are permanently leaving their own locks on the lockers, which prevents other people from using them.

• The cleanliness of the pool is compromised by people who do not follow hygiene rules.
• The lack of monitoring regarding unacceptable behavior seems to encourage offenders to worsen, as evidenced by the recent vandalism.

• There must be a clear written indication of what is allowed and required for pool use, visible immediately upon arrival, and which is not disregarded.
• Swimmers should feel a sense of safety and cleanliness, with the lifeguard as a representative of Rockhill taking action to maintain hygiene and actively prevent antisocial behavior or intervene promptly to ensure peaceful use of the premises.
• Ensure there is a functional camera at the pool entrance and in the corridor between the pool and the gym, to potentially identify offenders if there needs to be an investigation.

• Should swim caps be mandatory for long hair?
• Are there specific clothing items that can be clearly stated as prohibited?
• Are lifeguards trained to handle antisocial behavior? Do they have a procedure for dealing with offenders? Do they know when they should call security?

• Make the rules more prominently displayed at the entrance of the pool and changing room.
• Clarify permitted clothing – for example, many pools prohibit cut-off T-shirts and shorts, or explicitly require swim caps.
• A camera should be positioned to capture the faces of those entering.
• Move the guard's table next to the door to ensure proper control. Instruct the guards to enforce the rules and expel offenders, potentially with the assistance of security.
• When a group arrives, ensure everyone shows their key fob to prevent unauthorized individuals from entering after tenants. If they are guests, who are they visiting?