The administration of Rockhill sent a letter stating that "acts of vandalism have occurred in the sauna area, compromising not only the quality of our shared environment but also the safety and well-being of everyone. These acts include damage to equipment and inappropriate behavior in the sauna space."
This incident aligns with several tenants reporting a lack of identity control regarding equipment and non-functioning cameras.
It is well-known that if vandalism becomes frequent, it is an invitation to more serious misconduct.
Furthermore, the Rockhill letter seems to encourage tenants to intervene with wrongdoers: "Any inappropriate use, whether in the form of vandalism or disruptive behavior, goes against our community principles and must be stopped immediately."
This sentence appears to be encouraging the tenants to intervene directly with the offenders. This is likely a clumsy wording, because it is likely that a tenant attempting to stop someone aggressive or violent, or even trying to take their photo, could become a victim of violence. It would be better for Rockhill to clarify that they want to be in a position to intervene immediately.
Reassure tenants that Rockhill has taken measures to prevent vandalism issues and enhance overall security.
- Procedure: Check the cameras daily (by the guards) and repair them within one week
- Procedure: Guard patrol throughout all buildings, especially in areas where incidents have occurred.
- Training for Rockhill representatives regarding disruptive and aggressive behaviors.
- Communicate the new procedures to tenants to reassure them and facilitate collaboration more effectively.
